Privacy Policy
Mailopoly respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
Information We Collect
We collect only the information necessary to provide and improve Mailopoly. This includes account details such as your email address, basic contact information, billing details processed by trusted payment providers, and communications you have with us.
When you connect your email account, we access and process your email content, metadata, and attachments as necessary to deliver our services. We also collect messages you send through our in-app assistant, Poly.
We also collect limited technical data automatically, such as device and browser information, IP address, and usage patterns, to ensure reliability, security, and performance.
How We Use Your Information
Your information is used solely to operate Mailopoly, improve its features, communicate with you about updates or support requests, process payments, and protect the platform from abuse or fraud.
We do not sell your data or use it for advertising purposes.
AI-Powered Processing
Mailopoly uses artificial intelligence to process your emails and power conversations through Poly, our in-app assistant. To deliver these services, we use a combination of proprietary and third-party Large Language Models (LLMs).
We may transmit your email content and chat messages to the following third-party AI providers: Google (Gemini), Anthropic (Claude), OpenAI, and xAI (Grok). All providers operate under commercial data processing agreements with Mailopoly. Your data is processed solely to deliver our services to you and is never used to train or improve AI models, nor for any other purpose. All third-party providers are contractually required to provide the same or equivalent level of data protection as described in this policy.
The specific providers we use may change over time as we optimise our service. Any new providers will be held to the same contractual data protection standards, and this policy will be updated accordingly.
Cookies & Tracking Technologies
Mailopoly uses cookies and similar technologies to remember your preferences, understand how the product is used, and maintain security. You can control cookie settings through your browser at any time.
Data Retention
We keep your data only for as long as your account remains active or as required by law. If you delete your account, your email data is permanently removed within 30 days. Data transmitted to third-party AI providers for processing is not retained by those providers beyond the time required to complete the request.
Data Security
We protect your information using industry-standard security practices, including encryption of data in transit and at rest, strict access controls, and regular security reviews. Mailopoly is SOC 2 Type II certified, reflecting our commitment to enterprise-grade security.
Third-Party Services
Mailopoly integrates with third-party services such as email providers, payment processors, and AI service providers as described above. These services operate under their own privacy policies, and we work only with providers that meet strict security and privacy standards. All third parties with whom we share user data are required to provide the same or equivalent level of data protection as set out in this policy.
Your Rights and Choices
You may withdraw consent for AI-powered processing at any time through your account settings. You may also request access to, correction of, or deletion of your personal data by contacting us through the Mailopoly platform.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
Contact Us
If you have questions about privacy or data protection, you can contact us directly through the Mailopoly platform.